Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly:

Account information (email, trainer name, team)
Profile information (level, country, bio)
Friend code (optional, with visibility controls)
Trade listings you create
Messages and contact requests

2. How We Use Your Information

We use your information to:

Provide and improve our services
Display your profile and listings to other users
Facilitate connections between traders
Send important service notifications
Enforce our terms and protect users

3. Information Sharing

We share your information only:

With other users as part of the service (profiles, listings)
When required by law or to protect rights
With service providers who help operate our platform

We do not sell your personal information to third parties.

4. Friend Code Privacy

Your friend code visibility is controlled by you. You can choose to make it:

Public: Visible to all users on your profile
On Request: Only shared when you approve a contact request

5. Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information as long as your account is active. You can request deletion of your account and associated data at any time.

7. Cookies and Analytics

We use essential cookies for authentication and may collect anonymous usage analytics to improve our service. We do not use tracking cookies for advertising purposes.

8. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your account and data
Export your data
Opt out of non-essential communications

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes through the service or by email.

11. Contact Us

For privacy-related questions or requests, contact us at privacy@pogo-trading.co.uk